a new way to think about LEADERSHIP

LEADING BY INFLUENCE

Recorded in front of 2,000 people at the SHRM national conference in Las Vegas June 2019

Three Key Points From Leading by Influence

Leadership is getting people from here to there.

The difference between management and manipulation is that management is win/win and manipulation is win/lose.

If you tell someone something, you own it.
If you ask questions, they own it.
Ask good questions.

Leading by Influence

How to Get Enthusiastic Buy In And Cooperation Even If You Don't Have Authority

Get buy-in and motivate staff and stakeholders to support your vision and goals by asking questions instead of using persuasion or logic.

Leading by Influence

Leaders and team members are frequently expected to manage and obtain results from people and situations where they don't have (or can't use) traditional "do as I say" managerial authority.

Learn how to quickly find the personal motivators for each person you meet and align your goals with their motivators to create win/win solutions. Also learn how to create empowering questions that help people to discover unknown resources, solve their own problems, and take ownership of the solutions.

Expect people to laugh once they get their "ah ha" moment because they are learning by having fun and doing rather than a lecture!

Get buy-in and motivate staff, vendors, (and even your boss) to support your vision and goals by asking questions instead of using persuasion or logic.
Create win/win solutions to problems by uncovering shared objectives even when there don't appear to be any.
Overcome objections and resistance by using the counterintuitive strategy of agreeing rather than arguing.
Empower yourself and others to solve their own problems and take ownership of the solution.

Because effective communication is the foundational skill that underlies all other skills, our mission is to create frameworks and strategies that any person or team can use to communicate more effectively regardless of their background or current skill level.

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