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end conflict • empower your teams • make everyONE better

Every team has established communication patterns and norms - the Communication Culture™ of the team.

Whether these behaviors and patterns are positive or negative, they are enforced by one or more persons in the group through verbal, non-verbal, and emotional control that quickly lets members know what is acceptable and what is unacceptable.

Some of these patterns empower your teams and cause your organization to grow and thrive.

But... some of the patterns can cause conflict, lower productivity, increased turnover, and sometimes even destroy the business.

The interactions between team members are complex and can vary by situation and role, but all teams have natural tendencies and patterns that combine to create what we call their Communication Culture™. 

Most of these interactions go unnoticed, but if you think about it, you will recognize them.

Here are nine of the eighteen aspects of a team's communication culture. What is the culture of your team?

NOTHING IS MORE IMPORTANT TO THE SUCCESS OF YOUR company

Most people are resistant to change because they don't know what do do, don't know if it will work, it seems like it will be hard, and they don't want to take the risk that the new way might be worse than the old way.

The current way of doing things might be unpleasant, but at least they have the certainty of knowing what to expect in most situations.

Yes, the "comfort zone" is alive and well.

But only because people don't realize the benefits of the change, and even more importantly, they probably don't recognize the consequences of continuing to do what they are currently doing.

It's just human nature - and we have frameworks and solutions that make change attractive and desired instead of feared and avoided. We invite you to get in touch to find out how.

Communication is the fundamental skill that all team interactions are built upon. You probably know from experience that poor communication leads to conflict, pain, delays, substandard results and disgruntled team members. And stress for you.

Here's an example:

The interactions between team members are complex and can vary by situation and role, but all teams have natural tendencies and patterns.  We have identified eighteen of these patterns and here are eight of them.

Of course, there are many fine books, videos, and courses available to help you diagnose communication challenges, and some times these can be all you need to get the results you want.

But an outside communication expert like Paul can use their experience and knowledge to shortcut your learning curve and provide insights and resources you can't get any other way. The cost of team communication problems  compared to the cost of an expert like Paul is high.

We've all been in situations where the solution to a problem is obvious to everyone but us!

It's entirely possible that the solution to your communication problem is simple, but you are too close to it (or part of it), and you can't correctly understand what is really going on or what to do about it.

A communication expert like Paul Endress can leverage their years of research, study, and working with thousands of people and hundreds of teams to identify the problem and provide proven solutions.

Many times when companies approach Paul about a communication problem, they are describing the symptom of the problem, not the actual problem itself. Once the real problem is identified, a path to improvement can be developed.

Bringing in an outside expert such as Paul (whether virtual or live) adds important credibility to the program and gives people greater confidence of success which increases their willingness to leave their comfort zone.

It also allows your leaders and existing training staff to fully participated in the program since they don't have to expend energy to create and implement it.

Having Paul into your organization also removes existing biases and allows even difficult problems to be addressed in straightforward and constructive ways without picking on or offending anyone.

Having a virtual or live event creates a time of focused attention that everyone recognizes as the starting point of doing things differently.

Properly introduced and promoted (we'll show you how) this event will be eagerly anticipated. Once people recognize the benefits they will receive from the program, they will approach it with an open mind and look forward to it.

Even after the communication problem has been correctly identified and a plan is in place, the advanced interactive teaching techniques of a true expert with over a decade of experience makes sure your event is fun and people actually use what they learned when they return to work.

FREE TEAM COMMUNICATION RESOURCES •  DOWNLOAD NOW • NO EMAIL REQUIRED

When communication patterns are well established, it can be difficult to convince team members that internal people know what they are doing.

When communication patterns are well established, it can be difficult to convince team members that internal people know what they are doing.

When communication patterns are well established, it can be difficult to convince team members that internal people know what they are doing.

Because effective communication is the foundational skill that underlies all other skills, our mission is to create frameworks and strategies that any person or team can use to communicate more effectively regardless of their background or current skill level.

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