(717) 288-5111 info@paulendress.com

Effective Communication During The COVID-19 Crisis

Click here for my resources for effective communication during the COVID-19 crisis and the challenges that will follow.








But it doesn’t happen automatially because…

Realistically… how are people supposed to learn how to communicate effectively?

When is anyone taught how to communicate?

For most people, the answer is”never”.

Not from our parents… not in grade school… not in high school… and not even in college or university.

Even business communication classes don’t give you practical skills you need to succeed in today’s ultra- competitive workplace.

So, what can you do?

Fortunately, there are easy-to-learn and easy-to-use step by step systems, methods, and frameworks you can learn and follow to communicate effectively even if you have struggled your entire life.

These strategies don’t eliminate the people aspects of communication and relationships, they just take away the mystery and leave the good parts.

And if you’re already a good communicator, you can be even better… fast.


Simple, Step-By-Step, Proven Methods Give You Fast Results

Some people are natural communicators – but I’m not. And… if you are reading this, you might not be a naturally gifted communicator either.

I’m a communication challenged computer programmer who started several companies and I’ve struggled all of my life to be understood and understand others.

So… I decided to study the best communicators of all time, learn their methods, and use these methods to my benefit.

Here’s my conclusion after almost twenty years of study:

People Are Like Cars

While they have different sizes, shapes, colors, and body styles, they still operate basically the same.

This means that once you learn the pricinples of effective communication, the principles work for everyone.

I’ve condensed everything I’ve learned about effective communication into step-by-step frameworks that anyone can learn – and I’ll teach these methods to you and your staff.

Not only will you learn the steps, you will also understand the principles underlying them so you know why they work and can apply them to a wide variety of situations.

Effective Team Communication Expert

Meet Paul Endress

Paul Endress is an entrepreneur, best-selling author and nationally recognized expert in the science and strategy of effective workplace communication.

Paul is the architect of two pioneer products, Communication Styles 2.0 and Communication Dynamix™, which individuals and organizations use to gain a competitive advantage in their businesses.

A captivating speaker, Paul has helped tens of thousands of business professionals become outstanding communicators through his coaching, consulting, seminars, speeches, and products.

The Wall Street Journal, New York Times, USA Today, and dozens of other leading business publications have quoted Paul’s expertise and insights on effective workplace communication.


It was clear that Paul’s materials were well developed from a content and presentation perspective.  However, the defining factor was being able to reach him via voice for a brief conversation to discuss an introductory activity that generated further interest and created immediate value.

This was far more relevant and meaningful for our global team than commonly recommended ice breakers and virtual activities

Jennifer Beery

Sr. Director of Recruiting, Suddenlink

Thanks again for the tools you provided at our shareholders meeting.  I’m noticing that we are regularly trying to employ better listening techniques…and everyone is still trying to figure out how to make the “neutral” positions for listening a more natural part of our conversations.

It’s challenging to adapt, but it’s an effective strategy.  I’m happy to see everyone making a conscientious effort to actively listen (including me).

Brenda Bevington

Business Programs Manager, Wilson & Company

The Communication Styles workshop was rated the highest component of our training program.

Our attendees felt the awareness and insight to their own communication styles and how they interact with others was extremely valuable for their continued success… their only complaint was that they needed more time with Paul to explore using their results in everyday interactions.

Brenda Bradley

Data Lake Governance Lead, GE Appliances

Many courses deliver content. This was the first short course I’ve ever taken where the material was delivered so well and so convincingly.

The effort you have put into preparing and delivering this material is more than I can comprehend right now. The timing, staging, cadence.

Paul, your consideration of the audience demonstrates how effective these tools can be, and in the process of this demonstration introduced some of the most powerful skills I have ever learned about. This course and your delivery is nothing short of masterful.

M. Johnston

Division Manager, Stantec


Quick Tips About How To Communicate Effectively

Each Video Is Less Than Five Minutes – Enjoy!

Are We Using Zoom Too Much?

Are We Using Zoom Too Much?

Too Much Remote Communication Is Exhausting Too Much Zoom? A few weeks ago, when COVID-19 arrived and everyone was just starting to work from home, I wrote a post suggesting that the higher the consequence of being misunderstood, the more important it is to use an...

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How To Get Certainty During COVID-19

How to create certainty for yourself and others during the COVID-19 crisisHere are some very specific strategies and techniques you can use to create certainty in your own life and in the lives of others. The Definition of Leadership My definition of leadership is:...

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The Difference Between Preaching and Teaching

The Difference Between Preaching and Teaching

Preaching Is telling you what to do. Teaching Is telling you how to do it. I am a teacher much more than a preacher.Learning Is when you do it. This is always my desired out come for you.  COVID-19 Communication Resources Here' a link to all of my COVID-19...

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How To Control Anxiety During Covid-19

How To Control Anxiety During Covid-19

COVID-19 anxiety is real. Here’s how to control it.
Of course fear and anxiety are necessary to protect us from danger, but too much can influence and affect how we think and how we feel in ways that don’t serve us well.

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How Words Create Emotions

How Words Create Emotions

The words we use create emotions and impact the way we process the events surrounding COVID-19. Here are five words that are commonly used related to COVID-19 and some suggestions of words you can use that are more empowering.

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Effective Communication Training Customized To Your Needs

Effective Communication Keynotes

This format is perfect for larger groups and uses teaching and story-telling with a limited amount of audience interaction to set the tone for an event.

During the keynote, I will introduce your group to some of the reasons why effective communication is the most sought after (and hardest to find) skill in the business world, and provide two or three specific suggestions that each person can put to use right away to become a more effective communicator before they leave the room.


Effective Communication Workshops

Without a doubt this is my favorite format because it allows for highly customized interaction with the participants. In each workshop I teach step-by-step frameworks to make everyone better communicators and we solve specific individual and group communication problems.

During my communication training workshops, we make extensive use of individual and group surveys, assessments, templates, and exercises to make sure everyone has practice using the learnings before they return to work. This makes it highly likely that the strategies will be put to use rather than reverting to existing patterns under pressure.

Note: we never do role playing because pretending to be someone else is not an effective learning method.


Effective Communication Webinars

A webinar is a cost effective and fast way of teaching a new communication strategy to a group.

My most popular webinar pairs my Communication Styles 2.0 assessment and Personal Insight report with a webinar that teaches the group how to understand their natural communication tendencies and the tendencies of those they work with and then how to adapt and adjust to be more effective with each other.

Other standard and customized webinars are available to help everyone in your group become more effective communicators.


Effective Communication Consulting and Coaching

Individual or group coaching and consulting is available on a very limited basis.

A typical coaching engagement begins by discussing a particular issue, problem, or situation and expands to include other opportunities and challenges – many of which may not be directly related to effective communication.


Hi Paul I hope this email finds you well!  I just wanted to reach out and to say thank you for all of the work that you did with me last year.  I am a better leader because of you, have learned to “pause” and have become better at asking questions in order to get to where I need to go.  It was this time last year that you took me on as a client and were so supportive.  I am grateful, thank you.

Warm Regards,